Privacy Policy

Who is responsible for your data

The data controller is Elena Voulgari, operating Elena’s Garden, Kavos 490 80, Corfu, Greece.
Email: info@elenasgarden.gr
Phone: +30 693 121 3662 (also on WhatsApp & Viber)

What we collect and why

Contact form and emails

When you use the contact form we receive your name, your email address and your message. When you email, call or message us on WhatsApp or Viber we receive the details you choose to share. We use them only to answer you and, if you ask, to arrange your stay. The legal basis is taking steps at your request before a booking (Art. 6(1)(b) GDPR) and our legitimate interest in replying to enquiries (Art. 6(1)(f) GDPR).

Form messages are delivered by email; the website does not keep a copy of them in its database. We keep these emails only for as long as we need them to answer you and to manage any booking that follows, or for as long as the law requires.

Spam protection (Google reCAPTCHA)

The contact form uses Google reCAPTCHA to stop automated spam. reCAPTCHA sends technical data about your device and browser to Google. It is loaded only on the Contact page. The legal basis is our legitimate interest in protecting the form from abuse (Art. 6(1)(f) GDPR). See the Google Privacy Policy.

Map

The map on the Contact page is provided by Google Maps and loads only when you click on it. Once loaded, Google receives your IP address and may set cookies.

Bookings

Online bookings are made through our booking engine provided by BookOnCloud, or through platforms such as Booking.com, Airbnb, Expedia and Vrbo. These services process your booking details under their own privacy policies. We receive the details needed to host you (name, contact details, dates, guests, special requests) and use them to fulfil your booking and meet our legal obligations as accommodation providers (Art. 6(1)(b) and (c) GDPR).

Website security and server logs

To keep the website safe, our hosting server and security software record technical data such as your IP address, browser and the pages requested. This data is used only for security and is deleted automatically after a short period. The legal basis is our legitimate interest in a secure website (Art. 6(1)(f) GDPR).

Cookies and statistics

We use only the cookies needed for the website to work, unless you agree to more in the cookie banner. If you accept statistics cookies, we use Google Analytics to understand how visitors use the website. If you accept marketing cookies, we use Google Ads to measure the results of our advertising. Both send data about your visit, such as pages viewed and an online identifier, to Google. The legal basis is your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.

Details are in our Cookie Policy, where you can also change your choice.

Who receives your data

• Our hosting provider, which stores the website in the EU.
• Knowledge SA, which maintains this website for us.
• Google, for reCAPTCHA and the map, and for Google Analytics and Google Ads only if you consent.
• Booking platforms, when you book through them.
• WhatsApp and Viber, if you choose to message us there; they process your messages under their own privacy policies.

We do not sell your data. Some of these providers may process data outside the EU; when they do, they rely on safeguards approved by the European Commission.

Your rights

You can ask us to access, correct or delete your data, to restrict or object to its use, or to receive it in a portable format. Where we rely on your consent, you can withdraw it at any time. Write to info@elenasgarden.gr and we will reply within one month.

You also have the right to complain to the Hellenic Data Protection Authority (www.dpa.gr).

Changes

If we change how we use your data, we will update this page and the date at the top.